Intensive Case Management
Intensive case management incorporates a wraparound approach to care planning and treatment plan implementation.
The wraparound process is a strengths-based course of action involving a child or youth and their family, including any additional people identified by the child or youth, LAR, primary caregiver, and family, that results in a unique set of community services and natural supports that are individualized for the child or youth to achieve a positive set of identified outcomes.
Intensive Case Management at AOC Outreach
Where Is Case Management Conducted?
Intensive case management is primarily community-based, meaning that services are provided in whatever setting is clinically appropriate and person-centered.
The case manager must meet face-to-face with the child or youth and the LAR or primary caregiver:
- Within seven days after the case manager is assigned to the child or youth;
- Within seven days after discharge from an inpatient psychiatric setting, whichever is later; or
- Document the reasons the meeting did not occur and meet at the soonest available opportunity.
About The Case Manager
A case manager assigned to a child or youth who is authorized to receive intensive case management services must have completed training in the National Wraparound Implementation Center’s Wraparound Practice model and must incorporate wraparound process planning or other approved models in developing a plan that addresses the child’s or youth’s unmet needs across life domains.
The case manager must develop an intensive case management treatment plan based on the child’s or youth’s needs that may include information across life domains from relevant sources.
About The Management Process
The case manager must identify the child’s or youth’s strengths, service needs, and assistance that will be required to address the identified needs in the plan.
The case manager must take steps that are necessary to assist the child or youth in gaining access to the needed services and service providers, including:
- Making referrals to potential service providers.
- Initiating contact with potential service providers.
- Arranging, and if necessary to facilitate linkage, accompanying the child or youth to initial meetings and non-routine appointments.
- Arranging transportation to ensure the child or youth attendance.
- Advocating with service providers.
- Providing relevant information to service providers.
- Monitoring the child’s or youth’s progress toward the goals set forth in the plan.
No Out of pocket costs
AOC is 100% medicaid funded. That means that families have no out of pocket costs for services.
life changing services in houston, texas
family focused
Medicaid funded
intensive services
no out of pocket costs
leading community mental health
Reach out
Phone Number: 1-855-AOC-6100
24 Hours Crisis Line: 832-934-7770
Hours: Monday-Friday 9-5PM
Location: Houston & San Antonio areas
Houston Email: admin@aocoutreachservices.com
San Antonio Email: admin.sa@aocoutreachservices.com
learn more
Start Services
Insurance Accepted
Medicaid, Texas Children Health Plan, Superior Health Plan, Molina Healthcare, United Healthcare
Address: 45 Northeast Loop 410 Suite 207, San Antonio, Texas 78216
